Shipping.
All items will be packaged carefully and securely. with minimal packaging and will be posted within 3 working days of receipt of payment.
PLEASE NOTE.... International shipping is via Royal Mail surface small parcels, it comes without tracking number or insurance taking up to 56 days to arrive. However should you wish to pay the airsure 2week delivery with tracking and insurance please contact me BEFORE you purchase the item.All items are posted within the UK,
I am not responsible for your countries custom levies, taxes or any other charges that may be applied on arrival at the country of destination.Please ensure you are aware of your own countries import policies are.
I cannot guarantee delivery times as different countries have different postal systems,customs clearances and taxes you are beholden to their time frames.. I will however supply you with the tracking information which should show where your item is. please note that should the item be marked as delivered and signed for at the destination by anyone other than yourself the buyer or your designated appointee and you do not receive the items it will need to be reported to your local Police and I will need a copy of the police report (electronically is fine) before I will consider refunding via an insurance claim.
PLEASE NOTE.... International shipping is via Royal Mail surface small parcels, it comes without tracking number or insurance taking up to 56 days to arrive. However should you wish to pay the airsure 2week delivery with tracking and insurance please contact me BEFORE you purchase the item.All items are posted within the UK,
I am not responsible for your countries custom levies, taxes or any other charges that may be applied on arrival at the country of destination.Please ensure you are aware of your own countries import policies are.
I cannot guarantee delivery times as different countries have different postal systems,customs clearances and taxes you are beholden to their time frames.. I will however supply you with the tracking information which should show where your item is. please note that should the item be marked as delivered and signed for at the destination by anyone other than yourself the buyer or your designated appointee and you do not receive the items it will need to be reported to your local Police and I will need a copy of the police report (electronically is fine) before I will consider refunding via an insurance claim.
Additional information.
I am careful how I describe the items I sell but as I am human mistakes can occur .If I mislead in any way I will refund all monies on return of the goods including the postage and package . If you decide you no longer want or like the piece then I will upon its prompt return refund the items cost and original postage. The terms of return are the item must be posted within 7 days of the item being marked as delivered . It must be in the same condition as when it was posted to you, if it is not then you will not receive a full refund. I am always happy to give as many details as you may require before making a purchase to ensure a pleasant transaction.So please feel free to contact me.I aim to respond to all enquiries within a 24 hour period, given that I trade worldwide please give me a chance to respond.
Custom and personalised orders are non refundable or returnable unless there is a design or obvious flaw or fault..
Custom and personalised orders are non refundable or returnable unless there is a design or obvious flaw or fault..